What Data We Collect and Why
When you register, we collect your name, email address, phone number, and the payment method you use — whether that is DANA, OVO, or GoPay. This information is needed to verify your account, process deposits and withdrawals, and respond to your support requests. We also collect
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device data such as your browser type, IP address, and session activity. This helps us detect unusual login attempts and keep your account safe. We do not collect more than we need, and we do not retain data longer than required for the purposes described here.
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Transaction records tied to your DANA, OVO, or GoPay wallet are kept only as long as necessary to resolve disputes or meet obligations under applicable law. If you are in Bandung or anywhere else in Indonesia, this policy applies to you as long as access is
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permitted under local law and in eligible regions. You can ask us at any time what data we hold about you. We aim to respond to data requests within a reasonable period and will confirm in writing what records are associated with your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.